As the world begins to reopen – why does it feel less accessible ?

Selfie photo of me wearing a floral face mask and dark sunglasses with the pole for the bus stop behind me

Throughout the Covid-19 pandemic the use of face masks has increased. It has been compulsory for most ‘front-line staff’ from the very beginning.

Then government officials suggested members of the public wear face coverings or masks when going into enclosed spaces where social distancing may be difficult, such as supermarkets, garden centres and medical appointments.

And I will admit, when this recommendation came in I also took this to mean to wear a face mask or face covering when using the bus.
Whixh as of tomorrow 15th June it will be compulsory to wear a face covering on all public transport. (Unless young, have certain health conditions and certain disabilities)

so, one afternoon earlier this week I thought I would road-test my floral cotton facemask for the bus journey and while I did some essential shopping.

Having not been on a bus for about Eight weeks I was initially a bit concerned about my journey, but the bus driver soon put me at ease. Our local buses have had clear screens to protect the drivers for many years, so this was nothing new, however implementing social distancing on a bus was definitely something I was uncertain of.

The driver explained to me that each of the seats in the aisle were taped off with yellow tape, as were both of the seats in every other row to enable passengers to sit two metres apart beside, in-front and behind.

For me, my sight enables me to see the bright yellow tape on the grey seats, however not to read the words. So the drivers instructions were very clear and descriptive; as you can see from this photograph that I took once I sat down.

Side on view of grey seats on a bus with many have yellow tape explaining about social distancing on the aisle seats and on both seats every other row

The bus seemed fairly empty and as I went to get off at the bus station, the bus driver again explained that social distancing was implemented inside the station. If I am honest, my guide dog was a little hesitant when we got into the station, but I gave her the command to turn left and out the station and she soon found her feet and walked with confidence.

As i have said previously, I have found it easier to shop for many of my essentials from my local Wilko and Poundland stores as they are smaller and generally have been quieter.

So, on this visit off to Wilko we went. I tried to scan for a queue outside the store and as I couldn’t I approached the door and asked the staff member if there was a queue to join, when she explained there was no-one else waiting so I could come straight in. She explained where the freshly wiped down baskets were and off I went to get what was on my list.

I walked down one aisle and at the end it appeared that they had put extra shelving in, so the pathway around to the next aisle was rather tight for manoeuvring me, Fizz my guide dog and the basket that was sat i the crook of my arm.

Shopping picked and off to the till. Here we hit a slight snag.

The store layout had altered. The additional shelving at the end of the aisles were actually there as the store had implemented a system similar to Tesco where you had to wait while socially distancing at one point before moving forward to the next available till. Which a kind shopper explained to me from the other side of the shelving.

So, after a bit of trial and error, we found the queue. With a light floor colour and the dark red Wilko signs marking each 2m space I was able to ensure I kept my distance. Then it was our turn to be at the front of the queue.

Again another snag…….

With no member of staff on queue control I patiently waited to hear a clue as to when it was my turn to go to a till. However the queue placement meant that we were at the customer service end of the tills with maybe five or six tills off in-front of us. When a couple walked very close beside me on my right, huffing as they did.

Another kind shopper who was now behind me (at a social distance) apologised as the couple that went passed me had got fed up of waiting as a till had become clear and I had not seen it; even though from their position this couple who jumped the queue did have a very clear view of my guide dog by y side. Thankfully at the next till to become free, the staff member had called out to me.

After hitting my basket off of the clear screen that had been put in place the staff member was kind and clear with her explanation and she even took my bag to pack my shopping for me.

Shopping done, back to the bus station, here is where I discovered the social distance implementations. I just want to add at this point, I am in full support of social distancing and of businesses and service providers who are taking care to ensure the safety of their staff and customers.

Fizz appeared to be walking right up against the metal benches, a place I try to move her away from as this is often where food has been discarded. Yet when I asked her to move in and walk more within the centre of the path she refused. I count in the large boards to get us to our stand. And then gave the command to find a seat. Fizz did this time move me to the right and to a seat by our bus stand. It was when I sat that I could then ‘see’ the issues that had caused Fizz to struggle; both when we left the station and as we returned.

Photo of the inside of Fareham Bus Station, a large metal timetable board is on the left and infront is a orange cone with red and white tape and a sign pointing left to state that this is the direction to walk.  In the background past the tape is a metal bench.

There is a gap between the tape to enable people to get to the right bus stand, there also appears to be a yellow line on the floor, but as can be seen the space on each side of the tape is not very large and is why Fizz had found it a struggle both when leaving the bus station and when we returned.

Sadly, after the ordeal of our shopping trip a bus driver explained that I had over an hour to wait for the next bus. (As they are running a very different service, which is understandable) So I gave fizz the command to leave, and I decided we would just walk home, as that would take us about 40 minutes.

This whole experience had exhausted me mentally and I just wanted to get away from it all. My shopping was (if I am honest) a little too heavy for walking home; however I felt vulnerable. My confidence was thrown, especially as I was in what I would consider ‘familiar territory’, although with all the additional safety measures the whole thing felt alien to both me and Fizz.

So, tomorrow as more stores open I think I will actually be less likely to be visiting my local town. Because with these additional MUCH NEEDED safety measures I don’t feel that the routes and places that were so familiar to me prior to the Covid-19 will remain as such until social distancing is a distant memory…. Which I am well aware is not going to be the case anytime soon.

So for me, as the world re-opens I feel it is much less accessible for me.

And I am pretty sure that I am not the only one. I would love to hear your views and experiences. Please comment below.

Take Care and Stay Safe.

One comment

  1. Torie says:

    Well done on your first journey out. I am not looking forward to my first journey using public transport, but i think the more we do, the easier, hopefully, it will become. It is other people that make me anxious though. I find it more stressful when my family are with me because they tell me to move in and stuff. While they always did this, they do it even more now. Whereas if i can just do it myself, it’s easier. I have only been in shops with family so far though.

    I fear we are being forgotten in the rush to make things accessible for the mainstream population. I think getting more people walking and stuff is great, but disabled people must not be forgotten.

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